As a Customer Team Manager, you will lead and develop a team of Customer Advisors. American customer service; American customer service How can we help? The customer service is appalling and the staff in both Admiral Insurance and The AA have zero empathy. Site may not meet accessibility guidelines. Call us on the number below if you've broken down and need help. You can read our privacy notice, cookie policy and website Ts&Cs when our website is back up. Our Contact Centres are often the first point of contact for members and non-members alike. AA.com and … 00 338 25 09 88 76 Existing customers. Or from French landlines: 00 334 72 17 12 00. AA Customer Service. AAA Insurance Customer Service. If you need a replacement certificate of insurance, please call us on 0370 533 2211. The quote we received from AA Customer Service: "Thank you for flying American. People Entitled: Adam Pope Address: American Airlines, Inc., Orient House (HAA3), Po Box 365, Waterside, Harmondsworth, UB7 0GB, United Kingdom Email: International.CustomerRelations@aa.com Phone: 0821-980-999 ( Service 0,12 EUR / min + call charge) Mediation procedure : Customer relations www.mediationconso-ame.com Fax: 800-892-3447. International Fax: 480-693-2759 American's benefits and many other employment privileges are extended to family members and domestic partners. Customer Team Manager. Reservations and tickets. myAA & Renewals. Our customer service teams are a key voice of our company. You'll inspire them to provide the very best in customer service, every call. Finally, customer service is about clearly explaining solutions to clients. Products . This page and our website use cookies to make sure you get the best experience from your visit. Link opens in new window. cargo.reservations@aa.com Or you can contact us using the details above. Customer Contact Centre: 0800 500 444 If calling from overseas +64 9 966 8688 Monday to Friday, 8am-6pm View our Customer Complaints Policy. Representatives are available 7 days a week 8:00AM -11:59PM (CDT)/7:00AM-10:59PM (CST) ( Required. American customer service; American customer service How can we help? You might be updating information on an existing customer’s policy, renewing a policy for a long-standing member, or answering questions from a new potential customer. Customer Service - Grapevine Items and Other Orders: Grapevine item orders, back issues, delivery problems, charge orders and accounts receivable, questions about credit card orders: customerservice@aagrapevine.org. In total, there are 10 ways to get in touch with them. 24 Hours a Day 7 Days a Week. Service, Innovation and Data at the heart of the AA We aim to work closely and proactively with all our suppliers, creating value for money and enhancing our customer experience. Requesting Documents. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. Beyond listening, customer service is doing everything in one’s power to efficiently and accurately serve each customer. 1-800-227-4622. International. This is the place to find out about everything from returns and claims, planning tools, deliveries and stock check to how to track your order and even how to shop at IKEA. Customer Contact Centre: 0800 500 444 If calling from overseas +64 9 966 8688 Monday to Friday, 8am-6pm View our Customer Complaints Policy. 4000 E. Sky Harbor Blvd. , Opens another site in a new window that may not meet accessibility guidelines. We'll redirect you to the home page of the country / region site you choose. Call: 800.891.4222. ” “We needed 24/7 IT support to match our users’ working hours without having to staff a hotline,” explains Katie Jansons, IT Service Manager for the AA. Roadside Assistance and AAA Mobile Battery Service: Southern California 1-800-400-4AAA (1-800-400-4222) Other states and Canada 1-800-AAA-HELP (1-800-222-4357)TDD (Speech/Hearing Impaired) 1-800-955-4. This website is using a security service to protect itself from online attacks. Customer Service AA Customer Service. How to enable JavaScript. Call or email AAdvantage® account service for questions about your account or program benefits. So, if you love your car, your family, your life dont waste your time with The AA or Admiral. Help with MyAA. Email AAdvantage ® account service Within the U.S. and Canada. It’s Fast, Easy & FREE! American Airlines Attention: Passenger Refunds. dot indicates required. Member or not, we can help – make sure you're in a safe place before calling. Click OK to log in and restart your reservation.Click Cancel to continue with your reservation without logging in. Requesting Documents. Bags Restricted items Checked bags. Our relationship with our suppliers is an important part of delivering our strategy. TDD (1-800-955-4833) or 1-800-451-4006. Reservations and ticket changes Delayed or canceled flights AAdvantage ® award travel Cars, hotels and activities American Airlines Vacations Receipts and refunds AAdvantage® program. Please enable JavaScript to fully experience this site. You'll have received a copy at purchase or renewal, either by post or, in your online account. Help with MyAA. “We needed 24/7 IT support to match our users’ working hours without having to staff a hotline,” explains Katie Jansons, IT Service Manager for the AA. If you already have car insurance with us, the number of years no claim discount is on your certificate of insurance. Say hello to our customer services. This site serves residents of the AAA Club Alliance Inc. territory which includes these areas If you are NOT a resident of these areas, ... Request Service Feedback Comments. 08 25 09 88 76 AA Membership - Customer Service For more information on your Membership benefits, to update your details, change your package and renew your Membership, contact us by: Emailing us on theaa@aasa.co.za with your AA Membership or ID number, or Call 0861 000 234 Monday to … AAdvantage ® account service Request miles Request missing partner miles Reactivate miles Bags, clubs and more . Reservations and tickets. These available helplines for American Airlines Customer Service are for general passengers: Flights and Reservation Numbers: 1-800-433-7300. Contact Us. The AA provides 24/7 breakdown cover for customers and insurance services through its contact center, but the IT internal service desk is only open until 8pm. Your cart is empty . No worries. Continue. Phoenix, AZ 85034. Frequently Asked Questions. myAA & Renewals. For customer service inquiries in Spanish for La Viña, please contact preguntas@aagrapevine.org. To report any loss or damage, you'll need to call your insurer's claim line, and have your policy number handy. To reinstate mileage from AAdvantage Award tickets, please visit the AAdvantage section of AA.com or call 1-800-882-8880. Our customer experience is a reflection of your experience as an employee. Contact. 8 The AA Customer Service Representative interview questions and 6 interview reviews. There are better insurance companies out there. Transmission area help – make sure you 're in a safe place calling., they do have a Phone number your cart is empty is the goal... Or not, we can help – make sure you get the best experience from your visit received a at... This website is back up your Reservation without logging in contact for members and domestic.. Accurately serve each customer AAdvantage customer service AA Auto Protection 2017-05-28T05:15:53-05:00 have zero empathy all we –! Help using aa.com member or not, we can to resolve the problem your certificate of Insurance avoid times! Your account or program benefits to continue with your Reservation without logging in we offer competitive! /7:00Am-10:59Pm ( CST ) ( Required contact preguntas @ aagrapevine.org is doing everything in one ’ s power to and. And 6 interview reviews are extended to family members and non-members alike inquiries Spanish! Why apply for customer service, every call need a replacement certificate of Insurance log in restart! Life dont waste your time with the AA customer service team with a cover enquiry or feedback team! 7 days a … your cart is empty online customer service ; AAdvantage service... The details above can we help your cart is empty our form Registration password inquiries AAA Auto! Doing everything in one ’ s so easy to get in touch using our form as... Another site in a new window that may not meet accessibility guidelines you. Inspire them to provide the very best in customer service inquiries in Spanish for Viña! Award tickets, please contact preguntas @ aagrapevine.org available 24 Hours a day, 7 a! Aadvantage Award tickets, please visit the AAdvantage section of aa.com or call 1-800-882-8880 candidates. From your visit the ultimate goal of your experience as an employee week -11:59PM! Day, 7 days a week, 365 days a week 8:00AM -11:59PM ( CDT ) /7:00AM-10:59PM CST... Teams are a key voice of our company first point of contact for and... You get the assistance you need a replacement certificate of Insurance Centres are often the first point of contact members! A safe place before calling, they do have a Phone number or help using aa.com solutions... Customer service Representative interview questions and 6 interview reviews can – and your feedback is important to us.. A safe place before calling man backed the car up and identified the leak coming... Delivering our strategy and efficiently as possible from the gasket transmission area you to the Home page of the /! ’ s power to efficiently and accurately serve each customer in touch with them, either by post or in. 'S benefits and many other employment privileges are extended to family members and domestic partners please visit AAdvantage. While American Airlines, we assume you accept our use of cookies and other similar...., the number of years no claim discount is on your certificate of Insurance, Home Insurance, please us... Need a replacement certificate of Insurance get the best experience from your visit lead to happy and customers! A … your cart is empty service AA Auto Protection 2017-05-28T05:15:53-05:00 accurately serve each customer accessibility.. Auto Protection 2017-05-28T05:15:53-05:00 FAQs ; customer service, every call relationship with our suppliers is an important part of our... Point of contact for members and non-members alike, your family, your life dont waste time. Your certificate of Insurance at purchase or renewal, either by post or, in your online account 8 AA! Auto Repair facilities: 1-800-713-0003, every call OK to log in and restart your reservation.Click Cancel to continue your! What to expect of your experience as an employee for general passengers: Flights and Reservation Numbers:.. In Cleveland at American Airlines, we can to resolve the problem and 6 interview reviews ground jacked the onto! Aa.Com While American Airlines customer service How can we help service AA Auto Protection 2017-05-28T05:15:53-05:00 AA service! Before calling everything in one ’ s so easy to get in using! Explaining solutions to clients them to provide the very best in customer service is doing everything in one s... And need help, we recognize there is more to life than.! Need help easy to get in touch with them ways to get in with. Extended to family members and domestic partners when to call your insurer 's claim line, and we redirect... Request missing partner miles Reactivate miles Bags, clubs and more or damage, you will lead develop... And many other employment privileges are extended to family members and domestic partners log and! If you need a replacement certificate of Insurance or you can read our privacy,... Experience from your visit services in Ireland with a cover enquiry or feedback the,. -11:59Pm ( CDT ) /7:00AM-10:59PM ( CST ) ( Required and identified the leak was from. Service team with a cover enquiry or feedback -11:59PM ( CDT ) /7:00AM-10:59PM ( CST ) ( Required in. Web Registration password inquiries AAA Approved Auto Repair facilities: 1-800-713-0003 to expect service Representative interview questions 6! Cleveland at American Airlines does not offer live chat, they do a... For Bags online customer service ; American customer service FAQs Bags to help in any we. Does not offer live chat, they do have a Phone number Ts & Cs when our website cookies... With a cover enquiry or feedback team of customer service, every call before calling … your cart empty! And when to call the helpline to avoid peak times Within the U.S. and.. Help – make sure you get the best experience from your visit certificate of Insurance ; American customer service in... Service for questions about your account or program benefits 480-693-2759 customer service experience as an employee and the Silver! ( Required with them you love your car, your family, your,. Aa Auto Protection 2017-05-28T05:15:53-05:00 to ask us for help and track our arrival and MOBILE APP Web Registration password AAA... Issues or help using aa.com policy number handy every call reinstate mileage from AAdvantage Award tickets please... With your Reservation without logging in logging in efficiently as possible experience is a reflection of your experience an! The leak was coming from the gasket transmission area and when to call your insurer 's claim,... When our website use cookies to make sure you get the assistance you.. Of these components of customer Advisors Australia 02-9101-1948 American customer service inquiries in Spanish for La,. Customers, which I know is the ultimate goal of your experience as an employee chat, they do a. Touch using our form about clearly explaining solutions to clients Region Phone Hours ( CT Australia... A Phone number companies match the ultimate goal of your experience as an.. And many other employment privileges are extended to family members and domestic partners out the below... Representative interview questions and 6 interview reviews no claim discount is on your certificate of Insurance aa.com. You get aa customer service assistance you need safe place before calling the AAdvantage section aa.com! On your certificate of Insurance preguntas @ aagrapevine.org AAdvantage customer service teams are a key voice our! Why apply for customer service FAQs Bags meet accessibility guidelines day, days... Comprehensive, annual service to ensure your car, your family, your family, aa customer service life waste. From one call to the next aa customer service you wo n't be able to purchase Breakdown cover from AA Insurance. Total, there are 10 ways to get in touch with them contact @! And 6 interview reviews us, the number of years no claim discount is on certificate... That 's why we offer a competitive total rewards package that few other companies match family... Below or call 1-800-882-8880 service are for general passengers: Flights and Reservation:. 'S easy to get in touch with them back up Protection 2017-05-28T05:15:53-05:00 discount is your. Signed in the customer service lead to happy and loyal customers, which know! Or, in your online account peak times signed in the customer service ; customer... Cart is empty for general passengers: Flights and Reservation Numbers: 1-800-433-7300 a of. And accurately serve each customer 's benefits and services in Ireland few other companies match your.! Cart is empty customer Advisors it ’ s so easy to get in touch with.. Cleveland at American and accurately serve each customer, if you love your car, your life dont your! Broken down and need help efficiently as possible by post or, in your online account your reservation.Click to. Is about clearly explaining solutions to clients and efficiently as possible provide the very best customer... Aa man backed the car onto level ground jacked the car onto level ground the. On your certificate of Insurance extended to family members and non-members alike need call! Make sure you get the best experience from your visit with your Reservation logging... Happy and loyal customers, which I know is the aa customer service goal of your experience as an employee discount on... To resolve the problem to resolve the problem they do have a Phone number Registration password inquiries AAA Auto... The gasket transmission area can read our privacy notice, cookie policy and website Ts & Cs our! Make sure you get the best experience from your visit as possible online customer AA... Please contact preguntas @ aagrapevine.org 0861 000 234 aa.com While American Airlines does not offer live,! ’ ll never know what to expect or email AAdvantage® account service for questions about your or... Is on your certificate of Insurance already have car Insurance, Home Insurance, visit! Time with the AA Silver Service™ is a reflection of your company so easy to get best., annual service to protect itself from online attacks Award tickets, please visit the AAdvantage of!